Privacy Policy

Last Updated: June 2026

At Zetacom Technology, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Information We Collect

We may collect the following information:

  • Name and surname

  • Email address

  • Phone number

  • Physical address

  • Billing and delivery information

  • Product enquiries and service requests

  • Website usage data and analytics information

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Respond to enquiries and support requests

  • Provide product information and quotations

  • Improve our website and services

  • Send important service-related communications

  • Comply with legal obligations

Information Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, loss, or misuse.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website functionality.

Third-Party Services

We may use trusted third-party providers for:

  • Website analytics

  • Payment processing

  • Delivery services

  • Marketing and communication services

These providers only receive information necessary to perform their services.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information where legally permitted

  • Withdraw consent for marketing communications

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Phone: +27 33 342 4249

Email: info@zetacom.co.za

Addresses:

  • Shop 10 Sidewalk Center, 64 Alan Paton Drive, Pietermaritzburg, 3201
  • 200 Church Street, Pietermaritzburg, 3201

Changes to This Policy

Zetacom Technology reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.